A Heuristic Evaluation of Metro Public Library Websites: Taipei Public Library and Chicago Public Library

序號 6
刊名 大學圖書館
年份 2013
出版月份 9月
卷期 Vol.17 No.2
作者 吳淮育
作者任職單位 龜山鄉立圖書館課員
摘要

The research aims to evaluate the usability of Taipei Public Library and Chicago Public Library websites by means of heuristic evaluation. There are 10 evaluators invited from Taiwan and the United States to find the usability problems of both websites. The research also examines whether the goals of both public libraries have been met. Both of the websites have two major usability problems and most problems are minor or cosmetic. Briefly, the objectives of both public libraries have met the provision of services on the interfaces of the websites although there are a number of usability problems. The value of HE discovery is approved with respect to the process and results since it is indeed a cheap, quick and effective method. Finally, the recommendations for both websites are made and the results and conclusions could be applied to other metro public library websites.

關鍵字 heuristic evaluationTaipei Public Libraryusabilityuser friendly
頁碼 119-164
全文 全文下載 (89)
DOI 10.6146/univj.17-2.06
Review
Title A Heuristic Evaluation of Metro Public Library Websites: Taipei Public Library and Chicago Public Library
Author 吳淮育
Author's title Huai-Yu Wu
Abstract

The research aims to evaluate the usability of Taipei Public Library and Chicago Public Library websites by means of heuristic evaluation. There are 10 evaluators invited from Taiwan and the United States to find the usability problems of both websites. The research also examines whether the goals of both public libraries have been met. Both of the websites have two major usability problems and most problems are minor or cosmetic. Briefly, the objectives of both public libraries have met the provision of services on the interfaces of the websites although there are a number of usability problems. The value of HE discovery is approved with respect to the process and results since it is indeed a cheap, quick and effective method. Finally, the recommendations for both websites are made and the results and conclusions could be applied to other metro public library websites.

Keywords heuristic evaluationTaipei public libraryusabilityuser friendly
fulltext 全文下載 (89)
DOI 10.6146/univj.17-2.06