國立臺灣大學圖書館網站之好用性評估:以圖書資訊學系學生觀點為例

序號 6
刊名 大學圖書館
年份 2015
出版月份 3月
卷期 Vol.19 No.1
作者 許文馨;吳頡琳;陳俊宇;吳怡臻
作者任職單位 國立臺灣大學圖書資訊學系暨研究所研究生;國立臺灣大學圖書資訊學系學士生;國立臺灣大學圖書資訊學系學士生;國立臺灣大學圖書資訊學系學士生
摘要

大學圖書館的使命在於服務所有使用者的資訊需求,然而其網站的使用頻率
和滿足程度卻幾乎未達到一定的標準,使圖書館員的努力和使用者的期待兩者無
法契合。本研究利用「國立臺灣大學圖書館網站」之中文版本進行網站好用性評
估,以瞭解大學圖書館網站的設計現存哪些障礙,及其使用者的想法為何。結果
發現雖然臺大圖書館網站整體並無嚴重的缺漏,但常以專有名詞進行敘述,而導
覽列中的顏色區格亦不明顯,甚至有內容過多導致導覽列過長的現象。本文根據
研究結果歸納建議,提供臺大圖書館網站介面設計改善之參考。

關鍵字 使用者研究大學圖書館好用性測試
頁碼 115-139
全文 全文下載 (509)
DOI doi.org/10.6146/univj.19-1.06
Review
Title The Usability Test of National Taiwan University Library Websites:A Case Study from Library and Information Science Students’ Perspective
Author Wen Hsin Hsu, Chieh Lin Wu, Jun Yu Chen, I Chen Wu
Author's title Graduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;Undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;
Abstract

The goal of a university library website is to meet its users’ information needs.
Although librarians endeavor to construct the websites, the users’ satisfaction is still
oftentimes low. Therefore, identifying problems of university library websites and
evaluating the users’ identification with the usability of library websites are important
factors to improve the performance of university library websites.
This study used the Chinese version of National Taiwan University Library
website to conduct usability tests. The results showed that the website often used library
terminology to have prevented users from easy access. In addition, the color contrast
of the navigation bar was not clear enough, with excessive distracting contents to
deter navigation. The results were analyzed to help improve the Chinese version of the
interface design of National Taiwan University Library website.

Keywords academic libraryUsability testUser study
fulltext 全文下載 (509)
DOI doi.org/10.6146/univj.19-1.06