柯皓仁

大專校院圖書館績效指標重要性與可行性之研究

序號 2
刊名 大學圖書館
年份 2015
出版月份 9月
卷期 Vol.19 No.2
作者 蔡欣如;柯皓仁
作者任職單位 國立臺灣師範大學圖書資訊學研究所碩士生;國立臺灣師範大學圖書資訊學研究所教授
摘要

隨著大環境的改變,圖書館所要面對的挑戰漸增。為了使圖書館能符合讀者的需求,並在科技快速進步的衝擊下,持續提供高效與高品質的服務,實有必要建立績效評估的機制。本研究主要目的為研析出重要性及可行性較高之大專校院圖書館績效指標,並了解影響大專校院圖書館執行績效評估之困難因素,以供大專校院圖書館實踐績效評估的參考。本研究以全國大專校院圖書館為研究對象,利用王怡璇、劉宜臻、柯皓仁(2012)所歸納之大學圖書館績效指標,進行問卷調查,以了解大專校院圖書館績效指標之重要程度與可執行程度,共放發162 份問卷,回收109 份有效問卷。本研究重要發現總結如下:(1) 關於圖書館開放時間、館藏資源充分性與可得性、圖書館人力資源配置、館藏資源使用率、讀者滿意度、館際互借速度、參考問題回覆滿足率、經費等指標之重要程度較高;(2) 影響指標可執行程度的因素包含指標評估方式複雜、資料取得不易、績效指標達成不易等;(3) 時間與經費資源不足為國內大專校院圖書館實踐績效評估的主要困難。本研究依據研究結果提出以下建議:(1) 加強推動大專校院圖書館績效評估;(2) 舉辦績效評估研習與交流活動;(3) 全面施行全國大專校院圖書館績效評估。

關鍵字 圖書館評鑑大專校院圖書館績效指標績效評估
頁碼 22-47
全文 全文下載 (655)
DOI doi.org/10.6146/univj.19-2.02
Review
Title An Importance and Feasibility Study of Performance Indicators for Academic Libraries
Author Hsin-Ju Tsai;Hao-Ren Ke
Author's title Graduate Students, Graduate Institute of Library and Information Studies, National Taiwan Normal University;Professor, Graduate Institute of Library and Information Studies, National Taiwan Normal University
Abstract

Facing a new century of highly competitiveness and challenges, libraries have to pursue distinguished service quality for meeting patron needs. Establishing a mechanism of performance measurement, libraries can continuously self-examine their service quality, and present their achievements to their patrons, parent institutions, and funding institutions. It is essential to have a standardized and universal guideline for the practical implementation of performance measurement. In view of this, this study aims at analyzing and developing a set of feasible performance indicators for academic libraries as well as comprehending performance measurement difficulties. Wang, Liu & Ke (2012) integrated existing library performance measurement standards (like ISO 11620:2008) and related projects (like BIX) to propose a total of 59 performance indicators. This study is a followup research of their study. Using a questionnaire survey, this study collected the opinions of academic libraries in Taiwan about the ideally important and practically feasible performance indicators. A total of 162 copies of questionnaire were distributed and 109 copies were returned. The research results are shown as follows. First, the performance indicators about library opening hours, the adequacy and availability of collections, librarian manpower allocation, collections usage, patron satisfaction, interlibrary loan speed, reference fill rate, and budget allocation were more important than others. Second, less feasible indicators possessed features such as high computation cost, difficulty to obtain data, and difficulty to accomplish good achievement. Third, time and budget were the primary reasons that academic libraries did not conduct performance measurement regularly. Suggestions for academic libraries were drawn, based on the conclusion of this study. First, the performance measurement for academic libraries should be promoted further. Second, more activities for librarians to learn about performance measurement could be conducted. Third, a nationwide performance measurement for all academic libraries should be implemented in the long run.

Keywords academic librariesLibrary evaluationperformance indicatorsPerformance measurementUniversity libraries
fulltext 全文下載 (655)
DOI doi.org/10.6146/univj.19-2.02

臺灣地區大學圖書館特色館藏發展之研究

序號 5
刊名 大學圖書館
年份 2013
出版月份 9月
卷期 Vol.17 No.2
作者 賴雅柔; 柯皓仁
作者任職單位 國立臺灣師範大學圖書資訊學研究所研究生; 國立臺灣師範大學圖書資訊學研究所教授
摘要

本研究旨在於探討臺灣地區大學圖書館特色館藏發展,透過已發展特色館藏的大學圖書館分享經驗,供擬規劃發展特色館藏的圖書館參考。本研究利用問卷調查與訪談蒐集資料,在研究結果發現:圖書館因學校性質繼承具特色的資源是最主要的特色館藏發展緣起,特色館藏的發展方式多數涵蓋在館藏發展政策中,學科主題為最常見的特色館藏類別,館舍空間是影響圖書館發展特色館藏的重要因素,建立特色館藏的優點是提升館藏的質量,但卻可能忽略一般館藏發展。同一所圖書館可能會以數種方式管理特色館藏且多數會限制僅在館內利用,但使用權利不因身分別而有所差異,圖書館最常透過自身網站來推廣館內的特色館藏。

關鍵字 大學圖書館特色館藏館藏發展
頁碼 95-118
全文 全文下載 (287)
DOI 10.6146/univj.17-2.05
Review
Title A Study of the Development of Special Collections in Taiwan’s University Libraries
Author 賴雅柔; 柯皓仁
Author's title Ya-Jou Lai; Hao-Ren Ke
Abstract

This research attempts to investigate the development of special collections in Taiwan’s university libraries. The data were collected through conducting semi-structured questionnaires and in-depth interviews. The findings of this research are as follows: The main reason that contributes to the development of special collections is the inheritance of existing resources. In many libraries, the collection development policies cover special collections development. The most common development type of special collections is its subject disciplines, while the major factor that influences the development of special collections is library space. The biggest incentives for developing special collections are the prospect of enhancing the general quality and quantity of the collection. However it may lead to the neglect of the development of general collections. Each library uses a different management style, and the same library may have a number of different styles. Most libraries provide equal access to their special collections for both internal and external patrons, but they are almost always limited to library use only. Using library website is the most common way for a library to promote its special collections.

Keywords Collection developmentspecial collectionsUniversity libraries
fulltext 全文下載 (287)
DOI 10.6146/univj.17-2.05

以數位典藏融入創意學習─應用創造性問題解決模式於分析劉興欽發明過程

序號 8
刊名 2
年份 2006
出版月份 9月
卷期 Vol.10 No.2
作者 江梅燕;柯皓仁
作者任職單位 交通大學電機資訊學院在職專班數位圖書資訊組研究生;交通大學圖書館教授兼副館長
摘要

交通大學圖書館歷年來參與數位典藏國家型計畫,在典藏品的數位化上已頗具規模。在典藏品數位化之後,下一步便是需要思考如何利用數位典藏發展人文與社會、產業與經濟等方面的應用,而本文即為將交通大學圖書館所建置的劉興欽數位典藏應用於創意學習。本文重點有二,首先介紹交通大學圖書館所設計之「劉興欽創意館」;繼而闡述筆者以交通大學圖書館所典藏之劉興欽專利發明品為加值對象,將劉興欽專利品的發明過程,以創造性問題解決模式加以分析,並實際製作符合創造性問題解決模式、以低學齡孩童為對象的多媒體創意學習教材。

關鍵字 創意學習創意思考教學創造性問題解決模式劉興欽數位典藏
頁碼 142-159
全文 全文下載 (37)
DOI
Review
Title Application of Digital Archives in Creative Learning-Using Creative Problem Solving to Analyze the Process of Liu Hsing-Chin's Scientific Inventions
Author Mei-yan Jiang; Hao-ren Ke
Author's title Master Student, Master Program of Digital Library, National Chiao Tung University; Professor and Associate Director, National Chiao Tung University Library
Abstract

The Library of National Chiao Tung University (NCTU Library) has been participating in the "National Digital Archives Program, Taiwan" (NDAP, Taiwan) for several years, and many valuable cultural assets have been digitalized. The next step of the NCTU Library lies in exploiting these digitalized cultural assets in value-added applications, and this article describes one possible application in creative learning. This article has two focuses, the first is to introduce the digital archives of Liu Hsing-Chin's comics and patents. The next incorporates the concept of Creative Problem Solving (CPS) into creative learning. CPS is employed to analyze the entire process of Liu Hsing-Chin's scientific inventions in a step-by-step manner. According to the analysis results, a set of game-based educational materials is designed. In addition, this article analyzes the Creativity Assessment Packet developed by Williams, and uses its key idea to design an on-line evaluation system.

Keywords Creative learningCreative Problem Solving (CPS)Creative thinking teachingdigital archivesLiu Hsing-ChinWilliams Creativity Assessment Packet
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DOI

詮釋資料與數位圖書館系統互通性之探討

序號 4
刊名 大學圖書館
年份 2001
出版月份 3月
卷期 Vol.5 No.1
作者 柯皓仁;黃夙賢;楊維邦
作者任職單位 交通大學圖書館;國立交通大學資訊科學研究所;交通大學圖書館
摘要

詮釋資料通常用來描述數位圖書館藏品資源的特性,本文則是取詮釋資料最廣義的解釋─Data About Data,並將詮釋資料應用在數位圖書館系統間的互通。本文首先針對數位圖書館互通性下一定義,並介紹數位圖書館互通性的相關議題和方案。其次則是以Stanford數位圖書館計畫為例,說明詮釋資料在數位圖書館系統互通性上能夠扮演的角色。文中並闡述交通大學圖書館為解決數位圖書館互通性問題所提出的詮釋資料建構語言,並以交通大學圖書館虛擬聯合目錄系統來驗證詮釋資料建構語言的可行性。

關鍵字 數位圖書館數位圖書館互通性詮釋資料詮釋資料建構語言
頁碼 49-78
全文 全文下載 (59)
DOI
Review
Title The Study of Interoperability of Digital Libraries with Metadata
Author Hao-ren Ke; Su-shang Huang; Wei-pang Yang
Author's title National Chiao Tung University Library; Institute of Computer and Information Science, National Chiao Tung University; National Chiao Tung University Library
Abstract

The term “Metadata” is often used by information professions to refer to character the resources contained in a digital library. This paper adopts the broadest meaning of “Metadata”--Data about Data, and applies metadata to facilitate the inter-operation among digital library systems. It first defines digital library interoperability, its related issues and approaches. Then, citing as an instance the Stanford Digital Library Project to describe the roles that metadata can play in handling digital library interoperability. This paper also describes how National Chiao Tung University has tried to solve the problem of handling digital library interoperability by proposing the Metadata Modeling Language (MML), which is a language to define the metadata of digital-library contents and services, and define the translation of two kinds of metadata. Finally, a virtual union catalog system based on MML, called VUCS@NCTU, is implemented to vindicate the feasibility of MML.

Keywords Digital libraryDigital library interoperabilityMetadataMetadata modeling language
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DOI

全國館際合作系統績效衡量與使用者分析之研究

序號 3
刊名 大學圖書館
年份 2003
出版月份 3月
卷期 Vol.7 No.1
作者 黃明居;柯皓仁
作者任職單位 玄奘大學圖書資訊學系;國立交通大學圖書館
摘要

適逢我國「全國館際合作系統」建置與使用滿三年,其系統功能與使用者使用形態日趨穩定。此時利用系統所記錄之數據,分析與探討此系統執行績效與使用者形態成為重要研究課題。本研究發現,此系統執行之績效,無論在申請件之成本、總件數、退件率與處理時間等衡量指標上,均逐年改善與進步。另外,參與館際合作之單位間,其申請件數、申請對象或讀者使用的傳遞方式等事件,均有值得探討的現象與形態。本研究結果值得未來該系統改版或功能改善之參考。

關鍵字 使用行為分析文件傳遞績效評估與衡量館際互借
頁碼 56-74
全文 全文下載 (20)
DOI
Review
Title Analysis of User Behavior and Measuring the Performance of Interlibrary Loan System in Taiwan
Author Ming-jiu Hwang; Hao-ren Ke
Author's title Dept. of Library and Information Science, Hsusan-Chuang University; Library of National Chiao Tung University
Abstract

It has been three years since the Interlibrary Loan System in Taiwan was set up and began to operate, the functionality of the system and user status are getting more steady. Breaking down the system transaction logs and statistics, it is crucial to analyze and measure or evaluate the system performance as well as the system usage and user’s behavior. This study finds the performance of operation cost, application quantity, turnaround time and full rate have been improved year by year. What's more, there are several phenomena about the quantity, applicants of ILL and types of document delivery which have emerged among the cooperated libraries. All these facts are worthy of reference for the system improvement in the future.

Keywords Document delivery servicesInterlibrary loanPerformance evaluation and measureUser behavior analysis
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DOI

機構典藏網站功能研究與實作

序號 6
刊名 大學圖書館
年份 2010
出版月份 3月
卷期 Vol.14 No.1
作者 羅淑美;柯皓仁
作者任職單位 國立清華大學圖書館資訊系統組行政助理;國立臺灣師範大學圖書資訊學研究所教授兼圖書館副館長
摘要

本文透過以內容分析法觀察目前國內外大學機構典藏網站的發展現況,作為初期建構機構典藏系統平台時所需具備之基礎功能項目。本文發現機構典藏系統平台著重之基本功能項目重點都放在典藏內容資料檢索、權限設定、統計分析、長久保存,以及和其它系統之互通性等功能面。在系統實作部份,透過內容分析結果增修系統程式與功能,提升系統效能與後端管理,進行中文化及客製化程式修改、Metadata著錄欄位、擬訂相關作業文件、蒐集機構內學術著作、查核與授權、開放OAI-PMH等管理流程。

關鍵字 內容分析機構典藏
頁碼 92-130
全文 全文下載 (808)
DOI 10.6146/univj.2010-14-1.06
Review
Title Study and Implementation on the Institutional Repositories Website
Author Shu-mei Lo; Hao-ren Ke
Author's title Assistant, Information System Division, National Tsing-Hua University Library; Professor, Graduate Institute of Library & Information Studies, National Taiwan Normal University; Associate Director, National Taiwan Normal University Library
Abstract

In this study, we investigated the recent development of Institutional Repositories (IR) by universities through content analysis to achieve a better understanding of systems necessary functions. It was discovered that the essential functions of an IR include the search and retrieval of items, authority setting, statistical analysis, long-time preservation and the interoperability with other systems. Based on the results of the content analysis, we developed an IR system for National Tsing-Hua University (NTHU) using the DSpace software protocol, then increased and amended the program and the functions of the system. These improvements included enhancing the effectiveness of system operation and management, localizing this system in traditional Chinese, and developing customized programs to serve specific functions. Increased management effectivity was achieved by developing the metadata model, drafting standard operation procedures (SOP) and related documents, collating and analyzing the research output of the university, checking the validity of authorization, and enabling the OAI-PMH data provider functions.

Keywords Content analysisDspaceInstitutional repositories
fulltext 全文下載 (808)
DOI 10.6146/univj.2010-14-1.06
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