大學圖書館服務

圖書館館藏的建置除了由館員負責選書之外，應該積極鼓勵讀者的參與。隨著網路時代的來臨，不少圖書館提供讀者更方便的管道，亦即可經由網路推薦圖書的服務。然而網路推薦的便利性，促使讀者圖書推薦資料量迅速成長，在處理上因館員作業負荷增加而衍生問題。為尋求較佳的運作方式，筆者調查分析臺灣30所大學圖書館網頁上實施圖書推薦服務的相關資訊，以網頁上呈現的服務名稱、網頁位置、資料類型、介面設計、推薦辦法或說明、推薦結果通知管道等六大項為觀察項目，並提出結論與建議，擬做為日後經營是項服務的參考。

The development of library collections relies on not only professional selections by librarians but also requests by library users. With the prevalence of the Internet, many libraries now provide the purchase request service online. However, the convenience of this service has led to a serious increase of workload for the librarian. For the future development of purchase request services, the authors investigated and analyzed the websites of 30 academic libraries in Taiwan, focusing on six issues: name of the service, location of the service within the website, data type, interface design, request policy and request result notification method, to offer some suggestions on their improvement.