Information search

透過網際網路超文件連結，將使用者由書目資料連接到電子館藏資訊，已經是重要的圖書館服務內涵之一。科技的創意發展，使得螢幕上的閱讀與紙面上的閱讀差距也已經變得很小，不過電子寫作與閱讀中的一項主要優點就是「超文件特性」，這項特質究竟能夠在那些方面讓讀者受惠？超文件的非線性本質如何與複雜迂迴的論述相配合呢？而超文件的架構是否會令使用者迷惑甚至迷失在其中呢？為了探討超文件的特質；超文件閱讀與紙本式閱讀的差異；與其在資訊搜尋行為上所造成的影響，本研究利用觀察法與個人訪談法，針對21位大學部與研究所學生進行調查，研究發現超文件閱讀者約可區分為知識追尋者、功能探索者與冷漠使用者等三種類型，而學科主題與個人興趣是超文件資訊搜尋行為的重要影響因素，而大多數的學生對於電子書的超文件架構均抱持正面的觀感。

One of the most innovative library services to evolve in the Internet era is reference linking, the capacity to transmit bibliographic data through hypertext links and to connect users with the full richness of electronic collections with ease. The development of information technology has shortened the distance between online reading and reading printed media. However, how can hypertextuality, one of the most prominent characteristics of online reading and writing, benefit information users? How can the nonlinearity of hypertext become compatible with the complexity of textual contents? Will the structure of hypertexts make users lost and confused? In order to explore these issues relating to the characteristics of hypertext, how hypertext compares with printed texts and its impact on information users, this study utilized observation and interviews to collect data from 21 college students. Three types of hypertext readers are identified by navigational profile: the knowledge seeker, the feature seeker and the apathetic hypertext user; subject matters and individual interests are found to have an impact on information seeking behavior in the hypertext environment; and most of the college students are seen to hold positive views towards the hypertext structure in electronic books.

本文旨在分析光碟資料庫終端使用者所採用之檢索技巧。首先探討國外有關檢索技巧之相關研究，其次以國立臺灣大學學生為研究對象，分析其檢索PsycLIT光碟資料庫時所採用之檢索技巧，最後則將本研究結果與國外學者所提出之檢索技巧進行比較分析，以作為教育使用者及提供諮詢服務時之參考，同時冀望對於資訊尋求行為理論研究有所貢獻。

The purpose of this paper is to examine the search tactics of end-users in CD-ROM searching. At the beginning, researches on search tactics are reviewed. Then it presents the analysis of the search tactics of real end-users from National Taiwan University during searching PsycLIT CD-ROM. Finally, it compare the difference between the result of this study and the other relevant researches of this field. This paper intends to provide suggestions to education training, reference services and fundamental theories on information seeking behavior.