E-commerce

本文主要內容在探討RFID(Radio Frequency Identification)相關技術應用於圖書館的收費性服務，建立圖書館與大學校園電子商務系統(e-commerce system)、甚至是行動商務系統(m-commerce system)的可行性。為開創先進的教學、研究環境，作者以文獻傳遞服務為例，描繪透過RFID科技的應用，所將促成的服務模式革新與轉型，以及分析圖書館收費性服務模式需考慮轉型的各種客觀壓力因素。此外，作者亦以大學圖書館為例，探討此e化轉型的必要性、推動RFID e-commerce的優勢與機會，並且為主要背後支持者　　學校行政體系，提出應有的因應與規劃策略建議，期能作為圖書館與校園推動之參考。

This article investigates how RFID technology can enable libraries or campus to establish e-commerce for its fee-based services. Taking Document Delivery Service as an example, the authors describe the differences of service models before and after adoption of RFID enabled e-commerce in library services. By illustrating the competitive pressures, the authors describe why a library needs to initiate service model change in the future. Besides, the authors analyze the anticipated opportunities and the strength of the implementation, and propose strategies and planning recommendations for university libraries' managers and campus decision-making administrators. It is hoped that this article provides useful information to accelerate the development of the RFID enabled e-commerce in libraries and campus.