System evaluation

本文以文獻分析法分析系統評估之研究。首先介紹系統評估之標準、系統評估之方法、系統評估之大型實證研究，以做為電子圖書館評估研究之基本背景。其次介紹電子圖書館之評估研究，並將此部分之焦點集中於學者專家們所提及的電子圖書館評估指標。最後，並針對電子圖書館評估研究提出建議，包括系統評估宜從使用者角度進行評估、系統評估應考慮系統週邊人員之觀點、系統評估應廣及各層次之評估、系統評估應採用量化及質化兼具之方法及從事電子圖書館之使用者研究。

This paper uses literature review method to analyze system evaluation research. It introduces researches on system evaluation criteria, system evaluation methods, and some empirical digital library evaluation researches. Finally, this article suggests that digital library evaluations should consider both system and user perspectives.

本文從使用者角度評估臺大電子圖書館與博物館雛形系統，總計深度訪談20位受訪者，包括一般使用者及具有淡新檔案學科背景者各10位，藉以了解此兩群使用者對於系統之看法，並比較其異同之處。評估項目包含系統之瀏覽功能、搜尋引擎所提供之檢索欄位、網頁整理架構及組織、系統之主選項及未來期許等項目。

This article attempts to evaluate the prototype system of National Taiwan University Digital Library and Museum (NTUDLM) from the user's perspective. Twenty subjects are divided into two groups: ten with knowledge about the Tan-Hsin Archives, and ten without. The author compares the experience the experience and opinions of these two groups through in-depth interviews. Finally, the author evaluates system functions, including the index browsing function, the search engine, the structure of web pages, the access point of the prototype systems as well as addressing user's expectations for future improvements.