再生工程

圖書館自動化系統藉由電腦將採訪、編目、期刊管理、流通與公共目錄作業整合，對於原來人工作業型態產生很大的衝擊，因之，許多圖書館發現傳統的組織結構與作業流程已不合適·1990年代以來，網際網路與電子圖書館的發展對圖書館帶來更大的挑戰·本文旨在探討大學圖書館技術服務組織重整的問題，首先檢視大學圖書館技術服務組織相關理論；其次，探究現代大學圖書館面臨的資訊科技、管理革命、與圖書館營運的課題，以了解其組織改變的背景；復次，就美國十所大學圖書館技術服務重組個案進行分析，並歸納其重組的原因與方式；最後論述我國大學圖書館技術服務的現況與問題，並提出建議·

Many university libraries have installed integrated library automation systems since 1980. As library automation has brought a lot of changes traditional library organizations and procedures don't meet the needs of libraries. Many university libraries undertake reorganization of technical services. This paper mainly discusses the reorganization of technical services in university libraries. First fundamental theories on library organization are reviewed. Second six important issues which modern university libraries face are explored. Third ten examples of reorganization of technical services in American university libraries are given detailed description. Fourth the present organizations and problems of technical services in Taiwan university libraries are reported. Finally the paper arrives at conclusions and makes suggestions.

「再生工程」是利用現代化資訊科技而根本的重新設計企業流程，以達戲劇性的增進其效能·人力資源發展則是透過對於員工能力的提高與協助，而期有效率、有效果地成就組織目標·由於再生工程可能改變員工的生活型態與工作處境，故本研究主要乃在結合人力資源發展的相關理論，以提供大學圖書館在面臨再生工程時規劃人力資源發展的參考·

Reengineering means using modern information technology to redesign the business process radically in order to achieve dramatic improvements in performance. Human resource development means helping employees to enhance their abilities in order to achieve the organizational goals efficiently and effectively. Because the process of reengineering may change our life style and working situation this paper intends to combine some of the relative theories on human resource development and provide suggestions to university libraries undergoing the process of reengineering.