Interlibrary loan

透過更密切之館際合作文獻供應是因應當前國內各館書刊經費及期刊平均10%年漲幅之要徑。但貸出服務相當集中於少數圖書館，成為其重要負擔.本文旨在利用固定成本、變本成本及損益兩平之觀念來計算合理之定價模式。公平合理之計價才能鼓勵服務，方能達到真正資源共享。

To improve the financial difficulties among libraries in Taiwan caused by the average 10% inflation on books and periodicals each year, one feasible way is providing a closer is documentary delivery service. Currently, the Lending service is concentrated largely on few major libraries, rendering them a heavy burden. This study aims to utilize fixed cost, variable cost as will as loss and profit average (break-even point), to set up a reasonable price model, By establishing a fair charge model, the libraries can promote the inter-library service and reach virtual resources sharing.

適逢我國「全國館際合作系統」建置與使用滿三年，其系統功能與使用者使用形態日趨穩定。此時利用系統所記錄之數據，分析與探討此系統執行績效與使用者形態成為重要研究課題。本研究發現，此系統執行之績效，無論在申請件之成本、總件數、退件率與處理時間等衡量指標上，均逐年改善與進步。另外，參與館際合作之單位間，其申請件數、申請對象或讀者使用的傳遞方式等事件，均有值得探討的現象與形態。本研究結果值得未來該系統改版或功能改善之參考。

It has been three years since the Interlibrary Loan System in Taiwan was set up and began to operate, the functionality of the system and user status are getting more steady. Breaking down the system transaction logs and statistics, it is crucial to analyze and measure or evaluate the system performance as well as the system usage and user’s behavior. This study finds the performance of operation cost, application quantity, turnaround time and full rate have been improved year by year. What's more, there are several phenomena about the quantity, applicants of ILL and types of document delivery which have emerged among the cooperated libraries. All these facts are worthy of reference for the system improvement in the future.

追求最高品質的服務績效是圖書館界無止盡的努力目標。本文介紹國內外聯合目錄現況，藉以闡述各系統介面差異，作為北區區域教學資源中心圖書資源服務平台設計參考。繼之詳述「北區圖書聯合目錄」建置過程、設計理念、特色及功能。「北區圖書聯合目錄」以提供便捷之整合性查詢功能為訴求，使用者透過視覺化簡易線上操作，可獲得夥伴學校即時館藏資訊，快速檢索各館書目資料，申請館際互借，達到資源共享目標。

The article introduces the current situation of the union catalog of the United States and Taiwan as a reference to establish the union catalog of NTTLRC ILS. It is also described in detail the design idea, the function and the characteristic of the union catalog of NTTLRC ILS, which provides a very simple and user-friendly interface so that the user can easily obtain library collections, and then conveniently make an Interlibrary Loan request.