Information seeking

隨著全球網際網路的發展與成長，國內許多文化機構紛紛計畫在網路上提供中文的資訊內容，政府方面也正朝向鼓勵發展數位博物館或電子圖書館的建置計畫。最早在台大發展的數位圖書館與博物館計畫「平埔探源」，其最終目的是要將台大圖書館中稀有的館藏與人類學系的獨特藏品加以數位化，以創造更有利的學術研究環境。對一個想要支援學術研究群體的數位圖書館，這些學者或研究人員將如何使用這類數位圖書館，特別是如何與獨特的資訊內容互動，是一個十分重要的議題。本文為筆者於臺灣地區從事台灣史料使用者資訊搜尋與使用研究之部份結果，針對古文書與檔案，探討平埔研究人員於真實的日常工作情境中的運用情形，並探討此一研究結果在資訊組織與檢索上的應用。

As a part of the national effort towards developing digital libraries, the NTU DL/M project has the initial goal of digitizing the scare historical records of Taiwan collected in the National Taiwan University Library, and some special collections from the Department of Anthropology, such as maps, photos, and articles of ethnic Taiwanese groups. These collections are raw materials valuable to the research community. But how those scholars or researchers make use of such a DL, especially how they interact with the information provided, is an important issue that has not been addressed. This paper reports the study of Taiwan research scholars, their tasks, activities and interactions with various resources. The results reveal why and how those scholars apply the tacit knowledge to their activities in order to acccomplish their tasks and in their use of resources such as historical records. Implications for system design and information organization are also discussed.

本文探討光碟資料庫終端使用者之檢索問題對資訊尋求和資訊檢索之影響。本研究以國立臺灣大學學生為研究對象，以PsycLIT光碟資料庫為檢索系統，計有52位檢索者，總共進行58次檢索。本研究系統化地蒐集終端使用者之檢索背景、檢索問題和檢索結果，對於檢索問題進行性質上的分析，並進而探討檢索問題對檢索結果的影響。

This article analyzes the information seeking and information retrieval behavior of undergraduate and graduate students at National Taiwan University when using PsycLIT database. 52 subjects were studied through the semester, carrying out 58 searches. This study investigates information seeking and information retrieval by analyzing the use and influence of questions.

系統介面上資訊的組織與呈現，與使用者資訊行為的瞭解息息相關。本文從圖書資訊學的角度分析Amazon.com網站之資訊組織原則與瀏覽介面設計之特徵，分別歸納為五大原則特色，對同以書籍資料為主的網站或電子圖書館之建置期有參考價值。

The information organization and representation on browsing interface is closely related to the users’ information seeking and use behavior. From the perspective of library information science, this article analyzes the webpage designing of an Internet Bookstore, the Amazon.com, its organizational principle and browsing interface. Its characteristics can be classified into 5 principles and 5 features. This analysis expects to offer referential value to the construction of similar websites or digital libraries.