academic library

國立臺灣大學圖書館網站之好用性評估:以圖書資訊學系學生觀點為例

序號 6
刊名 大學圖書館
年份 2015
出版月份 3月
卷期 Vol.19 No.1
作者 許文馨;吳頡琳;陳俊宇;吳怡臻
作者任職單位 國立臺灣大學圖書資訊學系暨研究所研究生;國立臺灣大學圖書資訊學系學士生;國立臺灣大學圖書資訊學系學士生;國立臺灣大學圖書資訊學系學士生
摘要

大學圖書館的使命在於服務所有使用者的資訊需求,然而其網站的使用頻率
和滿足程度卻幾乎未達到一定的標準,使圖書館員的努力和使用者的期待兩者無
法契合。本研究利用「國立臺灣大學圖書館網站」之中文版本進行網站好用性評
估,以瞭解大學圖書館網站的設計現存哪些障礙,及其使用者的想法為何。結果
發現雖然臺大圖書館網站整體並無嚴重的缺漏,但常以專有名詞進行敘述,而導
覽列中的顏色區格亦不明顯,甚至有內容過多導致導覽列過長的現象。本文根據
研究結果歸納建議,提供臺大圖書館網站介面設計改善之參考。

關鍵字 使用者研究大學圖書館好用性測試
頁碼 115-139
全文 全文下載 (545)
DOI doi.org/10.6146/univj.19-1.06
Review
Title The Usability Test of National Taiwan University Library Websites:A Case Study from Library and Information Science Students’ Perspective
Author Wen Hsin Hsu, Chieh Lin Wu, Jun Yu Chen, I Chen Wu
Author's title Graduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;Undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;
Abstract

The goal of a university library website is to meet its users’ information needs.
Although librarians endeavor to construct the websites, the users’ satisfaction is still
oftentimes low. Therefore, identifying problems of university library websites and
evaluating the users’ identification with the usability of library websites are important
factors to improve the performance of university library websites.
This study used the Chinese version of National Taiwan University Library
website to conduct usability tests. The results showed that the website often used library
terminology to have prevented users from easy access. In addition, the color contrast
of the navigation bar was not clear enough, with excessive distracting contents to
deter navigation. The results were analyzed to help improve the Chinese version of the
interface design of National Taiwan University Library website.

Keywords academic libraryUsability testUser study
fulltext 全文下載 (545)
DOI doi.org/10.6146/univj.19-1.06

國立臺灣大學研究生對圖書館學科服務使用情形初探

序號 8
刊名 大學圖書館
年份 2014
出版月份 9月
卷期 Vol.18 No.2
作者 陳巧倫
作者任職單位 國立臺灣大學圖書館學科服務組組員
摘要

2013 年臺大圖書館新成立學科服務組,期望透過學科館員作為與系所師生的聯繫窗口,並深入了解師生的需求,落實圖書館服務,增進支援師生教學、研究與學習上的效能。為此,臺大學科服務組於2013 年9 月推出「學科服務校園列車活動」,實際至各學院介紹圖書館的服務,進行使用者調查,以期了解師生們在教學、研究與學習上的需求以及對圖書館的期望。
本研究旨在探討研究生在研究查找資料時的資訊需求與行為以及使用圖書館學科服務之情形,從資訊需求、搜尋行為、對學科服務的認識、利用、重要性之看法等面向進行探討。本研究採用問卷調查方法,研究結果顯示,研究生在進行研究或查找資料時,使用電子資源的頻率大於使用紙本資源。且優先使用Google搜尋引擎,其次才是從圖書館網頁進行查找。研究生實際到圖書館的頻率,多為「偶爾」,前往圖書館的主要目的為圖書借閱。其對學科服務的主要印象,以參考諮詢服務為主,其他服務所知有限,但對於圖書館的學科服務大都抱持肯定態
度,利用過後的滿意度也相當高。

關鍵字 大學圖書館學科服務資訊尋求行為
頁碼 166-179
全文 全文下載 (74)
DOI doi.org/10.6146/univj.18-2.08
Review
Title 國立臺灣大學研究生對圖書館學科服務使用情形初探
Author Chiao-Lun Chen
Author's title Librarian, Subject Services Division, National Taiwan University Library
Abstract

The purpose of the study is to understand the information-seeking behavior and use of information resources by graduate students at the National Taiwan University, and to investigate the usage and satisfaction of subject services of NTU library. This study utilizes the survey data collected via a questionnaire completed by 404 graduate students. The study finds that there is a higher frequency of using electronic resources than print ources in the research process. It also finds that Google is the top choice for gathering information for coursework and research, followed by the library website. Among graduate students, the main purpose of visiting the library, which they only occasionally do, is to borrow printed books. Although there are different dimensions of subject service, the graduate students’ perception of subject services mainly focuses on reference services. Graduate students are generally satisfied with the subject services they have used. The investigation reveals that the general satisfaction level is close to 4 on a scale of 5 measurement for all subject services.

Keywords academic libraryInformation seeking behaviorsubject services
fulltext 全文下載 (74)
DOI doi.org/10.6146/univj.18-2.08

大學圖書館影音資源徵集之探討

序號 7
刊名 大學圖書館
年份 2013
出版月份 3月
卷期 Vol.17 No.1
作者 洪翠錨
作者任職單位 國立臺灣大學圖書館多媒體服務組館員
摘要

本文以實務論點闡述影音資源對大學圖書館服務的重要性與必然性,並說明進行各項視聽服務影音資源徵集時的程序、方法與應注意事項,尤其合法影音授權問題。此外亦提出相關建議,期望大學圖書館能持續徵集利於師生教學、研究、自學與可涵養身心的各項影音資源,以不斷提升視聽服務品質。

關鍵字 大學圖書館影音資源視聽服務視聽資料館藏徵集
頁碼 122-143
全文 全文下載 (139)
DOI 10.6146/univj.17-1.07
Review
Title Audiovisual Resources Acquisition in the Academic Librarianship
Author Tsui-Mao Hung
Author's title Multimedia Librarian, Multimedia Services Division, National Taiwan University Library
Abstract

The article clarifies the importance and necessity of the audiovisual resources of academic library services. It describes the procedures, methods, and considerations of the acquisitions, particularly Copyright issues. In addition, some suggestions and expectations for collecting audiovisual resources conducive to teaching, researching, self-study, and relaxing are presented to continuously improve the quality of audiovisual services.

Keywords academic libraryacquisitionaudiovisual materialsaudiovisual resourcesaudiovisual service
fulltext 全文下載 (139)
DOI 10.6146/univj.17-1.07

矽谷典例:美國加州聖荷西聯合共同使用圖書館

序號 2
刊名 大學圖書館
年份 2007
出版月份 3月
卷期 Vol.11 No.1
作者 Yuhfen Diana Wu
作者任職單位 全美華人圖書館員協會前任會長/資訊服務館員/國際學生服務專員
摘要

矽谷典例─美國加州聖荷西聯合共同使用圖書館乃孕育終身學習之搖籃,此學術和公立聯合使用圖書館提供串聯性整體服務,學術和公立圖書館員天衣無縫得肩併肩,為使用者打造終身學習之基。

關鍵字 公立圖書館創新加州聖荷西馬丁路德圖書館學術和公立圖書館館際合作學術圖書館矽谷典例終身學習聯合使用圖書館
頁碼 21-42
全文 全文下載 (4538)
DOI
Review
Title Fertile Ground for Lifelong Learning, the Silicon Valley Way
Author Yuhfen Diana Wu
Author's title Immediate Past President, Chinese American Librarians Associaiton/ Instruction and Reference Services Librarian/ International Student Services Coordinator, Dr. Martin Luther King, Jr. Library
Abstract

The San Jose joint library in California, USA provides a powerful bonded site to deliver services for lifelong learning. Academics and public librarians work side by side seamlessly, helping users from the general community as well as from the university campus to meet their learning objectives with this state-of-the-art facility.

Keywords academic libraryDr. Martin Luther KingInnovationJoint-use LibraryJr. LibraryLibrary CollaborationLifelong LearningPublic librarySan Jose Joint Library
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DOI

二十一世紀的大學圖書館

序號 4
刊名 大學圖書館
年份 1997
出版月份 1月
卷期 Vol.1 No.1
作者 鄒志仁;鄭建明
作者任職單位 南京大學文獻情報學系
摘要

由於社會信息結構變化、計算機網路普遍以及多媒體時代來臨,“信息社會”已成為社會發展之必然趨勢;同時,也對大學圖書館在資源建設、信息提供、用戶服務、管理方式等層面均產生巨大衝擊。本文主要以二十一世紀大學圖書館所具備之特徵,說明其應有之智能化、信息社會化、現代化及數位化等功能,並指出其未來在行政管理、資源建設、自動化發展和館員素質等方面都將面臨挑戰。

關鍵字 圖書館趨勢大學圖書館
頁碼 19-23
全文 全文下載 (20)
DOI
Review
Title University Libraries in the 21st Century
Author Zhiren Zou;Jianming Zheng
Author's title
Abstract

With the change of information structure, the popularity of computer networks, and the advent of multimedia age, “information society” has led a tendency for social development; in the meantime, is also making dramatic waves of impact on collection development, information providing, user service, and management for academic libraries. This article mainly intends to address four functions of academic libraries based on their characteristics in the 21th century, which are intelligent systemization, information socialization, modernization, and digitalization. Besides, the author points out future challenges in administrative management, collection development, automated systems, and staff qualifications should be confronted.

Keywords academic libraryLibrary trendUniversity library
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DOI

大學圖書館利用指導評鑑之研究

序號 6
刊名 大學圖書館
年份 1999
出版月份 10月
卷期 Vol.3 No.4
作者 蘇慧捷
作者任職單位 國立臺灣大學圖書資訊學系研究生
摘要

大學圖書館主要目的在於支援教學和研究,尤其在資訊發達之今日,如何能更有效地組織、利用資訊,將是一門重要課題。為增快使用者掌握所需資訊的速度,針對其需求施予圖書館利用指導是必要的,若想將其效用發揮極致,也必須對圖書館利用指導本身進行評鑑,以瞭解使用者真正的需求和實施步驟的優缺點。本文即針對大學圖書館中,所實施的利用指導教育類型、方式加以說明,並討論可行的評鑑步驟。

關鍵字 利用指導大學圖書館評鑑
頁碼 71-86
全文 全文下載 (13)
DOI
Review
Title A Study of Evaluation of User Instruction in Academic Libraries
Author Hui-chieh Su
Author's title Institute of Library and Information Science, National Taiwan University
Abstract

User instruction is important in academic libraries. With the increasing emphasis on active learning in university setting, many academic libraries have devoted considerable resources in teaching potential library users how to locate information efficiently. This paper first focuses on the definition and the nature of the term ‘user instruction’ and then discusses its importance and process of evaluation.

Keywords academic libraryEvaluationUser instruction
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DOI

學術圖書館之績效評估

序號 2
刊名 大學圖書館
年份 1999
出版月份 10月
卷期 Vol.3 No.4
作者 盧秀菊
作者任職單位 國立臺灣大學圖書資訊學系教授
摘要

圖書館評鑑是行政與管理程序中重要步驟之一。然而,績效評估在學術圖書館之施行,因理論抽象和步驟繁瑣而推行不易;因此本文介紹三本學術圖書館績效評估之實用手冊,作為學術圖書館實施績效評估之參考。

關鍵字 圖書館評鑑學術圖書館成效評估績效評估
頁碼 4-14
全文 全文下載 (15)
DOI
Review
Title Performance Measurement for Academic Libraries
Author Shiow-jyu Lu
Author's title Department of Library and Information Science, National Taiwan University
Abstract

Library evaluation is very important in the administrative and management process of a library. But due to the abstract in theory and complexity in practice, the academic library is very difficult to implement it. This paper introduces three books to be used as working manuals to implement the performance measurement in academic libraries.

Keywords academic libraryLibrary evaluationOutput measuresPerformance measurement
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DOI

從使用者需求探討大學圖書館之發展---以臺大農學院為例

序號 10
刊名 大學圖書館
年份 2000
出版月份 3月
卷期 Vol.4 No.1
作者 宋瓊玲
作者任職單位 國立臺灣師範大學圖書館典藏組
摘要

擬從使用者的角度去探討大學圖書館組織與服務之若干問題,以國立臺灣大學農學院的教授及博、碩士生為調查對象,由其資訊尋求行為及對圖書館服務的期望,探討以使用者為中心的大學圖書館之必要條件,使大學圖書館能提供專業及個人化的服務。綜合文獻及調查結果,提出若干建議供大學圖書館服務的參考,以達支援教學及研究的目標。

關鍵字 使用者為中心使用者需求大學圖書館組織與服務臺大農學院
頁碼 147-164
全文 全文下載 (26)
DOI
Review
Title A Study on Issues in the Development of Academic Libraries from the Standpoint of User Demand: A Case Study from the Agricultural College of National Taiwan University
Author Chiung-ling Sung
Author's title Circulation Department, National Taiwan Normal University Library
Abstract

This study aims primarily at research into certain service issues in academic libraries. Questionnaires were sent to professors and graduate students of the College of Agriculture, National Taiwan University, as samples for surveying users' behavior and service expectations. The library will use the results of this investigation for all aspects of library planning, especially in terms of service patterns. It is hoped that the academic library can provide satisfactory, professional and personalized services to the users. This paper proposes several suggestions for supporting teaching and research in the community.

Keywords academic libraryAgricultural College of National Taiwan UniversityInformation seeking behaviorOrganization and serviceUser centeredUser demand
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DOI

從知識管理的觀點淺談學術圖書館服務行銷

序號 3
刊名 大學圖書館
年份 2001
出版月份 9月
卷期 Vol.5 No.2
作者 林志鳳
作者任職單位 世新大學資訊傳播學系
摘要

以知識作為資本來發展經濟的時代裡,延伸資訊管理為知識管理並且把知識轉換為生產力的機制,是學術圖書館的專業職責。學術圖書館服務行銷理念的實踐應由內而外,圖書館管理者與館員對學術圖書館的核心價值與願景(促進館務,整合資源,與服務社會等)先建立共識。學術圖書館要做好服務的行銷,前提是先做好質與量的圖書館管理,且由上而下,明確任務,先行規劃,制定策略。學術圖書館資訊服務行銷組合運作前,應先研究及瞭解資訊消費者與資訊市場產銷狀況,亦即先做市場研究、消費者研究、與服務環境的研究,以便為學術圖書館資訊消費者提供適時、適地、適當,且符合經濟效益的資訊服務。學術圖書館資訊服務應「以客為尊」,著重於資訊消費者的個人化及個別化要求,資訊服務的實施更應有團隊精神以落實服務行銷理念。

關鍵字 學術圖書館服務行銷知識管理知識經濟資訊傳播資訊服務資訊管理資訊行銷
頁碼 25-41
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DOI
Review
Title Marketing Academic Library Services: From a Perspective of Knowledge Management
Author Lin Chih-feng
Author's title Department of Information and Communications, Shih Hsin University
Abstract

In an era of knowledge economy, the major task for academic library is to transfer knowledge management and expand information management. Academic libraries should consider promoting library services, integrating resources as well as providing services for the society as their core-value and vision. To achieve this, the author suggests that a well-planned library management based on the findings from their market research and consumer research is essential. Thus, while the marketing of the library services is executed by a top-down approach, a team effort, the service offered by the academic library should be individualized information needs.

Keywords academic libraryInformation communicationInformation managementInformation marketingInformation servicesKnowledge economyKnowledge managementServices marketing
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DOI

學術圖書館館文獻傳遞服務之研究

序號 9
刊名 大學圖書館
年份 2001
出版月份 3月
卷期 Vol.5 No.1
作者 何慧玲
作者任職單位 國立臺灣大學圖書館特藏組
摘要

對於學術圖書館而言,文獻傳遞服務的重要性不可言喻。由於科技的演進,使得使用文獻傳遞服務愈來愈方便,不但服務型態、方式多樣,也衍生出著作權問題。

關鍵字 圖書館付費服務學術圖書館文獻傳遞服務著作權資訊仲介商
頁碼 163-189
全文 全文下載 (19)
DOI
Review
Title A Study of Document Delivery Service in Academic Libraries
Author Huey-ling Ho
Author's title Special Collection Department, National Taiwan University Library
Abstract

Document delivery service has become extremely popular and important, especially for academic libraries. The rapid development of modern technology has made document delivery much more convenient than ever, with various service types, but problems of copyright also arise.

Keywords academic libraryCopyrightDocument delivery serviceFee-based information serviceInformation broker
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DOI
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