檢查制度

圖書館參考服務中讀者與館員衝突之探討

序號 9
刊名 大學圖書館
年份 1999
出版月份 1月
卷期 Vol.3 No.1
作者 藍素華
作者任職單位 國立台灣大學圖書館
摘要

由於讀者與館員之間的認知、價值觀常有差距,彼此溝通與了解的不足,加上種種的外在背景因素,導致實際參考服務過程中經常存在某些外在的、潛在的,來自讀者、館員,甚至來自圖書館本身的「衝突」。衝突並不全是負面的,圖書館如何面對並妥善因應衝突,如何有效地處理衝突,如何化衝突為圖書館革新的推力,是吾人應當深思的問題。本文即以圖書館參考服務中讀者與館員之間的衝突相關議題進行探討。

關鍵字 人際溝通參考服務專業倫理檢查制度衝突隱私權
頁碼 116-137
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Review
Title Conflicts in Library Reference Services
Author Su-Hua Lan
Author's title Librarian, National Taiwan University, Library
Abstract

This article contributes to a theme issue on conflicts issues in librarianship, especially for reference librarians. It's difficult in decision making for library reference services, due to many inevitable reasons, such as, ethics, value-based or code-based rule approach, privacy, censorship and human communication. This article identifies the three dominant factors to the study of conflicts issues for reference librarians, moral, communication and organization, and discusses how to help us clarifies the real conflicts at issue and opens the way to decision making.

Keywords censorshipconflictsethicshuman communicationprvicyReference services
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知識自由在國際圖書館界的新近發展與其省思

序號 9
刊名 大學圖書館
年份 2000
出版月份 9月
卷期 Vol.4 No.2
作者 王明玲
作者任職單位 國家圖書館參考組
摘要

本文分為四段,第一段首先記述英國警察扣押圖書館藏書,所引起的圖書檢查問題,接著記述法國極右派政黨控制法國南部四個公共圖書館的典藏政策,所引起的館藏泛政治化問題,並對兩者作一綜合觀察。第二段介紹IFAL於1999年3月所發布的「圖書館與知識自由宣言」(Statement on Libraries and Intellectual Freedom),並闡釋宣言內有關知識自由、資訊自由與表意自由的意義與範圍。第三段介紹ALA與IFLA,兩者皆為圖書館界保衛知識自由之執行機構。第四段為省思,提到我國圖書館界在保衛知識自由方面可作的努力,分成圖書館員在選書者與檢查者之間的角色區分、圖書資訊教育的理念啟蒙與圖書館學會的領導與執行三方面論述。

關鍵字 圖書館與知識自由宣言檢查制度知識自由知識自由辦公室表意自由資訊取用自由與表意自由委員會資訊自由
頁碼 147-166
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Review
Title The Recent Development of Intellectual Freedom in the International Librarianship and Its Implications
Author Ming-ling Wang
Author's title Reference Librarian, National Central Library
Abstract

There are four parts in this article. The first part discusses The Mapplethorpe Event which raised the question of censorship and academic freedom in Britain. In addition, The FN Event in France is discussed, in which political ideology intervened into library collection development. The second part introduces the full contents of “The Statement on Libraries and Intellectual Freedom”. The definitions of intellectual freedom, information freedom and the freedom of expression are explained further. The third part describes the establishment and main duties of ALA and IFLA. Both are executive organizations that safeguard intellectual freedom in the library world. The fourth part suggests three possible approaches for improving the climate of intellectual freedom in the libraries of Taiwan: the distinction between the role of book selectors and supervisors, the importance of educating library school students in the basics of library information, and the leadership and administrative role of the association of librarians.

Keywords censorshipFAIFEInformation freedomIntellectual freedomOIFthe Freedom of expressionThe Statement on Libraries and Intellectual Freedom
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