使用者為中心

從使用者需求探討大學圖書館之發展---以臺大農學院為例

序號 10
刊名 大學圖書館
年份 2000
出版月份 3月
卷期 Vol.4 No.1
作者 宋瓊玲
作者任職單位 國立臺灣師範大學圖書館典藏組
摘要

擬從使用者的角度去探討大學圖書館組織與服務之若干問題,以國立臺灣大學農學院的教授及博、碩士生為調查對象,由其資訊尋求行為及對圖書館服務的期望,探討以使用者為中心的大學圖書館之必要條件,使大學圖書館能提供專業及個人化的服務。綜合文獻及調查結果,提出若干建議供大學圖書館服務的參考,以達支援教學及研究的目標。

關鍵字 使用者為中心使用者需求大學圖書館組織與服務臺大農學院
頁碼 147-164
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Review
Title A Study on Issues in the Development of Academic Libraries from the Standpoint of User Demand: A Case Study from the Agricultural College of National Taiwan University
Author Chiung-ling Sung
Author's title Circulation Department, National Taiwan Normal University Library
Abstract

This study aims primarily at research into certain service issues in academic libraries. Questionnaires were sent to professors and graduate students of the College of Agriculture, National Taiwan University, as samples for surveying users' behavior and service expectations. The library will use the results of this investigation for all aspects of library planning, especially in terms of service patterns. It is hoped that the academic library can provide satisfactory, professional and personalized services to the users. This paper proposes several suggestions for supporting teaching and research in the community.

Keywords academic libraryAgricultural College of National Taiwan UniversityInformation seeking behaviorOrganization and serviceUser centeredUser demand
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