Abstract |
The development of library collections relies on not only professional selections by librarians but also requests by library users. With the prevalence of the Internet, many libraries now provide the purchase request service online. However, the convenience of this service has led to a serious increase of workload for the librarian. For the future development of purchase request services, the authors investigated and analyzed the websites of 30 academic libraries in Taiwan, focusing on six issues: name of the service, location of the service within the website, data type, interface design, request policy and request result notification method, to offer some suggestions on their improvement.
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