| Abstract |
Questionnaires had been utilized to investigate the usage and satisfaction of
Learning Commons of Fu Jen University’s library from many aspects, including basic
background of users, the reasons to use facilities, major activities, utilization frequency,
and satisfaction of services. The important findings of this investigation were as follows:
firstly, over 90% of users knew group discussion being one of the major features of
Learning Commons and nearly 80% of users could accept it. Secondly, many designing
features, including comfort, openness, good computer hardware and software, group
discussion, of Learning Commons did attract users to the library. In addition, nearly
all users expressed that their will did increased because of the existence of Learning
Commons. In the meantime, nearly 80% of users believed that it was helpful for their
learning as well. Thirdly, nearly 80% of users categorized themselves as frequent
users of Learning Commons and their major activities were information seeking, selfstudying,
group discussion, and entertainment. Lastly, the investigation revealed that the
satisfaction level was near 4 on the 5 scales measurement for all services of Learning
Commons.
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