圖書館網站

國立臺灣大學圖書館網站好用性測試研究:以非圖書資訊學系學生觀點為例

序號 5
刊名 大學圖書館
年份 2015
出版月份 3月
卷期 Vol.19 No.1
作者 楊千霆;謝宗昊;林知穎;劉宇瑄
作者任職單位 國立臺灣大學圖書資訊學系暨研究所研究生;國立臺灣大學圖書資訊學系學士生;國立臺灣大學圖書資訊學系學士生;國立臺灣大學圖書資訊學系學士生
摘要

隨著網際網路的發展以及電子資源的普及,圖書館網站在圖書館業務中扮演
日趨重要的角色。本研究以國立臺灣大學圖書館網站為研究目標,徵集共4 位非
圖書資訊科系的大學四年級學生為受測者,進行好用性測試。測試內容包含17 項
任務,透過觀察紀錄及問卷的施放,了解受測者的使用者經驗。
統整與分析測驗結果,本研究從「網站詞彙」、「指示導引」、「資訊架
構」、「資訊系統」四個層面提出結論,並且根據結論對國立臺灣大學圖書館網
站提出建議。

關鍵字 使用者經驗圖書館網站好用性測試
頁碼 91-114
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DOI doi.org/10.6146/univj.19-1.05
Review
Title The Usability Test of National Taiwan University Library Websites:A Case Study from Non-Library and Information Science Students’ Perspective
Author Chien-Ting Yang, Tsung-Hao Hsieh, Jasmine Lin, Yu-Xuan Liu
Author's title Graduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;Undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;undergraduate Student, Department and Graduate Institute of Library and Information Science,National Taiwan University;
Abstract

With the development of the Internet and popularity of E-resources, the library
websites are playing a more significant role. This study chose the National Taiwan
University Library as the target. Four senior students from different majors, excluding
Library and Information Science majors, were solicited for the usability test in this study.
The user experience, realized by the observation and recording, was conducted with the
questionnaires.
The conclusions were divided into four parts: “vocabulary,” “instruction,”
“Information structure,” and “information system.” According to the findings of this
study, suggestions for National Taiwan University Library websites were given to
improve the usability.

Keywords library websiteUsability testuser experience
fulltext 全文下載
DOI doi.org/10.6146/univj.19-1.05

大學圖書館網站個人化服務之使用者需求研究

序號 1
刊名 大學圖書館
年份 2005
出版月份 9月
卷期 Vol.9 No.2
作者 施毓琦;吳明德
作者任職單位 南台科技大學圖書館採編典藏組;國立臺灣大學圖書資訊學系
摘要

電子出版的成熟以及網際網路的盛行,使得網路上的資訊以驚人的速度成長。使用者在取用圖書館網站大量的電子資源和各項服務內容時,面臨了資訊超載的問題。為幫助使用者過濾資訊,減輕資訊超載之壓力,大學圖書館開始在網站上發展個人化服務。但圖書館網站發展個人化服務必須花費相當多的時間、人力與金錢。本研究之目的在於探討大學圖書館網站使用者對圖書館網站個人化服務之需求內容及需求程度,以及進一步探討使用者對圖書館網站個人化服務需求之影響因素。問卷調查結果顯示,學生傾向於需要個人化服務,但大學部學生與研究所學生之間有顯著的差異。

關鍵字 個人化資訊服務圖書館網站大學圖書館
頁碼 2-25
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DOI
Review
Title A Needs Assessment of Personalized Serviceon the University Library Website
Author Yu-Chi Shih; Ming-Der Wu
Author's title Collection & Technical Services Department Southern Taiwan University of Technology Library; Department of Library and Information Science, NTU
Abstract

Almost all university libraries increase their print and electronic resources in past decades. At the same time, libraries provide more and more services on their websites. Facing the growth of information and services, it seems that library users will need some kinds of filtering mechanism. A few university library websites initiate personalized service. But, do university library users need the service? What kind of services do they need? Questionnaire survey is made in this study. Results indicate that the students appreciate personalized service, but there is a significant difference between undergraduate students and graduate students.

Keywords Library websitesPersonalized information serviceUniversity libraries
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DOI
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