Chiao-Min Lin

圖書館有義務提供身心障礙讀者館藏資源與服務，以消弭取用資訊之落差，臺灣《身心障礙者權益保障法》與《圖書館法》等法規修訂後，圖書館面臨提供身心障礙讀者服務之要求。本文探討面對此一知識取用平等趨勢與法規要求環境下，圖書館對於身心障礙讀者服務的看法與提供服務之營運問題。首先採文獻分析探討圖書館提供身心障礙讀者服務之內容與要求，並藉由深度訪談方式，瞭解國內圖書館實務作業情形及其對於此項業務發展的觀點。研究發現國內圖書館服務身心障礙讀者之館藏資源與空間設備普遍不足，館藏資源雖可線上查詢但館際資源難以共享，館員教育訓練制度與業務輔導體系有待建立。最終綜合研究分析結果，擬具國內圖書館發展身心障礙讀者服務之建議。

Libraries have to provide resources and services for people with disabilities to eliminate barriers in information access. After the amendment of “People with Disabilities Rights Protection Act” and “Library Act” launched the protection for the knowledge rights of people with disabilities in Taiwan, libraries have had to satisfy the needs of people with disabilities. This paper discusses how Taiwan’s libraries respond to the regulatory requirements and meet the trend of equal access when providing services to people with disabilities. This study firstly analyzes the current situations of library services for people with disabilities through literature review. In-depth interviews are taken to understand the practical situations and opinions of libraries regarding this matter. The results indicate that the collection resources and relevant equipment in Taiwan’s libraries are generally insufficient. Although the library resources can be accessed online, the resources are hard to be shared through interlibrary cooperation. Librarian training and counseling system have to be established too. According to the final results and analysis, suggestions for the public libraries to develop user services for people with disabilities are proposed for reference.

檔案互動展示設計能提供不同於傳統實體展的觀展經驗，可有效提昇民眾參與度，亦能促進民眾對於檔案展示內容之理解。有鑑於檔案互動設計已逐漸進入檔案展示現場，為瞭解檔案典藏機構對於檔案展覽互動設計的看法與實施經驗，本文採焦點訪談方式，邀約六個檔案典藏機構探討有關檔案互動展示設計之規劃過程、設計理念與執行成效等三面向議題的看法，最終歸納焦點訪談結果，擬具檔案互動展示未來發展建議。

Interactive archive exhibitions can offer alternative experiences beyond physical exhibits and can encourage users’ participations so as to help users fully comprehend archival content. Since interactive design is acknowledged as an important part of archive exhibitions, this paper, examining focused group discussions, analyzes the opinions and experiences of interactive design in six archival institutions in Taiwan. This paper provides a summary of discussions including the design concepts, considerations and effectiveness for the development of interactive exhibits. As the result, the conclusions　and suggestions are proposed to provide suitable guidelines for future interactive exhibits.

本研究藉由任務取向之系統易用性評估方式，觀察有系統使用經驗者與無系統使用經驗者檢索過程發生問題之差異，並輔以問卷調查方式，比較不同背景經驗者對於系統滿意度之看法，研究設計以檔案管理局建置之「國家檔案資訊網」進行系統檢索、瀏覽、結果顯示、調閱申請與個人化服務等功能實測，以探究不同使用經驗者與系統互動之情況，以瞭解使用經驗對於系統介面設計之影響。

This study conducts task-based usability testing to observe users’perspectives of online finding aids. The exploratory study focuses on the experience of novice and experienced users with online finding aids. Questionnaires in this study are designed to measure the difference of system satisfaction between these two group users after testing. We use National Archives Access Service System, established by National Archives
administration in Taiwan, to investigate the usability questions about search, navigation, display, access and personal service function of online system. This study provides insights regarding how novice and experienced users navigate archival information system differently. Based on this study, we can further explore how users’ experiences have impacts on system usability.

本文係採用問卷法分析我國大學校院校史館建置及其經營管理現況，問卷調查重點在於瞭解各校校史館之設置與命名、行政隸屬與營運、人員與館舍、館藏與管理、數位化與加值應用等面向問題。問卷調查以普查方式，總計發放162份，回收有效問卷95 份。研究發現各校設置校史館比例僅及一半，其行政隸屬多在祕書室或圖書館之下，預算與人力資源不夠，校史館典藏與管理制度有待健全，對於校史資料檢索與展覽推廣觀念，仍待加強。根據研究結果提出我國大學校院校史館未來發展相關建議。

The purposes of this study are to examine the current planning and management of university archives in Taiwan. This survey focuses on various aspects concerning university archives such as the establishment, nomenclature, administrative subordination, operation, personnel, premises, collection, management, digitalization and value-added applications. The 162 questionnaires were mailed to all the universities in Taiwan, while 95 valid questionnaires were returned. The results show that (1) nearly half of the universities set up the university archives, (2) concerning the administrative structure, university archive usually belongs to the secretariat or library, (3) the budget and personnel are insufficient, (4) the collection and management need to be improved, (5)the access to university archives should be more user-friendly, and (6) the exhibition of university archives need to be strongly promoted. Finally, this study proposes suggestions of how to develop and manage university archives in the future.

利用文獻參考書目進行引文分析，有助於瞭解哪些資料被實際使用，本研究 以THCI Core 收錄之四份歷史學一級期刊為分析對象，包括：《中央研究院近代 史研究所集刊》、《臺灣史研究》、《國立政治大學歷史學報》、《臺大歷史學 報》等四份期刊，彙整2006 ? 2010 年間四份期刊，總計256 篇論著，17,332 篇 引用文獻，分析引用資料類型、時間、語文以及平均引文量，並針對其中被引用 的1,461 篇檔案資料，分析被引用之檔案類型、年代、語文、檔案全宗與檔案館藏 來源，以描繪出史學研究者引用文獻與引用之檔案資料特性。研究發現史學者引 用資料以專書為主，引用檔案比例偏低，經常被引用的檔案資料類型為公文書， 引用文獻與檔案資料語文以中文為主，經常被使用的檔案全宗為《臺灣總督府公 文類纂》，檔案典藏地多為臺灣文史機構以及因地緣關係與臺灣歷史密切之國家 檔案館，研究結果期許可提供檔案館藏發展與檔案價值鑑定決策之參考。

The citation analysis looks at references in literature in order to determine what also were described. The results of this study reveal that monographs are the highly cited type of all references. The citation ratio of archives are low. The characteristics of most cited archives are official records. Chinese is the main language cited of all references and archives. The files of Taiwan Sotokufu are the most cited archives by historians. The collection of Taiwan historical agencies and foreign National Archives are the important resources for historical research. Finally, this study proposes suggestions of archives collection development and appraisal decisions for reference. materials are actually used. This study analyzed all references cited in articles published between 2006 and 2010 of four THCI Core history journals, including of Bulletin of the Institute of Modern History Academia Sinica, Taiwan Historical Research, The Journal of History, Bulletin of the Department of History of National Taiwan University. A total of 256 journal papers and 17,332 references were identified and analyzed. The document type, year, language and the average number of citations were addressed. The archives type, period, language, archival fonds and collection place of 1,461 archival documents

有鑑於各先進國家對於視覺功能障礙者之圖書資源服務已行之有年，並有法規與專責機構推動服務，本文擬參酌國外發展視障圖書資源服務之過程與經驗，並衡酌國內圖書館服務現況與問題，歸納提出法規條文內容與專責機構設置建議，提供圖書館界推動此項作業之參考。

In the last decade, most developed countries have devoted considerable resources to help visually impaired people access information. National authorized agencies and special regulations are key aspects. Literature reviews are taken to understand the preferences and the experience in serving the needs of visually impaired people. Finally, conclusions and suggestions are proposed as reference for developing regulations and specialized agencies in libraries.

檔案是國家紀錄重要的資產，妥善保存維護劣損檔案，有賴於修裱人員的專
業處理。為瞭解國內檔案修裱專業人員的工作現況，本文藉由問卷調查方式，分
析檔案修裱人員任用條件、修復技法、機關資源與人員培訓等議題，總計發送國
內設有檔案修裱人員之11 所典藏機構共23 份問卷，回收問卷22 份，回收率為
96%，最終歸納問卷與文獻分析結果，提供檔案修裱人員作業現況分析結果，並
擬具修裱人員任用制度與作業改善建議，提供檔案典藏機構相關業務參考。

Archives are an important cultural heritage for a country. Effective preservation in
archives depends on professional employment. It is essential to realize the work profile
of repair employment. Questionnaires were distributed to all archival and documentary
repositories for analyzing the issues of qualification, repair technique, supportive
resources and training of employees. In total, 23 questionnaires were mailed and 22
responded, resulting in an overall response rate of 96%. Finally, literature and surveys were summarized for proposing the conclusions and suggestions for archival repositories
to reference.